Warranty Claim Info

Buyer information
Warranty Claim Info
  • Matthew Crouch
  • ******@yahoo.com
  • 69.49.*.*
  • 2016-07-05 20:08:34
  • 904-238-1222
  • Matthew Crouch
Contact the BuyerIf you have the requested product,please click here

Inquiry details

Warranty Claim Info2016-07-05 20:08:34
We recently purchased and installed some of your laminate flooring from a store in the USA.  It is product code 89018-18, cannes french, 12.3mm.  We had only had it less than a month before we noticed a bad ding right between 2 boards.  I then got to looking closer and noticed 2 more dings in other areas.  These were not from installing because my wife was meticulous about each piece as we went.  I grabbed a spare board we had and tested out its hardness to find that it scratches and can be knicked very easily.  For an AC4 rated floor, it should not do that.  I need to know what the warranty procedure is for this.  Please advise.
All the inquiries are for public

Our inquiries come from a buyer who has purchased a buyer service.

More Inquiries
Get the contact information freely

Become our web member freely and you can get the contact information.

Join Free
Want to purchase the same product

If you would like to purchase the same product, please click here.

Post Similar Inquiry

Latest Inquiries about Construction & Real Estate