Defective product replacement

Buyer information
Defective product replacement
  • Linda Futrell
  • ******
  • 69.49.*.*
  • 2016-07-05 20:17:17
  • 770-638-7766
  • None
Contact the BuyerIf you have the requested product,please click here

Inquiry details

Defective product replacement2016-07-05 20:17:17
I recently purchased 720 square feet of laminate, Manhattan High Gloss Series, 12.3mm and I am extremely dissatisfied with this product.  

Product name:  TIGERWOOD
Code:  96071
SKU:  S44101290

The install is about 70% complete and someone dropped an ice cube on a board back at the beginning of the flooring, which has caused a total of 5 boards to bubble up horribly.  The manager at the flooring location where I purchased this laminate said one ice cube should not have caused that kind of damage.

If this product is this poorly made, I don't want it.  Or perhaps the product is sound but maybe there was a defect in this box but this is unacceptable - your product states it has a lifetime warranty.  Can you please have someone contact me as soon as possible to resolve this?  My house is all torn up with none of the furniture in place, so I would appreciate your prompt attention to this matter.


Linda Futrell
All the inquiries are for public

Our inquiries come from a buyer who has purchased a buyer service.

More Inquiries
Get the contact information freely

Become our web member freely and you can get the contact information.

Join Free
Want to purchase the same product

If you would like to purchase the same product, please click here.

Post Similar Inquiry

Latest Inquiries about Construction & Real Estate