Inquiry About Nanchang Huatuo Industrial Co., Ltd.

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Inquiry About Nanchang Huatuo Industrial Co., Ltd.
  • ******@gmail.com
  • 165.98.*.*
  • 2018-10-03 05:04:16
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Inquiry About Nanchang Huatuo Industrial Co., Ltd.2018-10-03 05:04:16
Hello Caroline,
My name is Blake Buss and I work for Frank Galluzzo. A little over a year ago he bought an XM-18D incubator from your company, Nanchang Huatuo Industrial Co., Ltd. I'm trying to get it to work but I'm having some troubles and I was hoping you could help. 

I reset the incubator to the factory settings so the temperature, humidity, and egg rotation schedule should be normal. The incubator does not set to the correct temperature and is perpetually 5-6 degrees higher than it should be. The alarm is also constantly activated. I can send you pictures and videos of the problem if need be but if you could email me at blakebuss@gmail.com and help me out I would really appreciate it. Thanks!

Best,
Blake Buss
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