order made through DH gate that is incomplete

Buyer information
order made through DH gate that is incomplete
  • Jen
  • ******@treetopbathandbody.com
  • 202.150.*.*
  • 2017-02-13 02:31:59
  • 1-705-688-6366
  • Tree Top
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order made through DH gate that is incomplete2017-02-13 02:31:59
Hello, I made an order through your company through DH gate late January. I recently received my order however it was incomplete.   The invoice number is as followed D335936194 .  I received the printer ink HS code 321590900 as ordered. I did not however receive the chips for the primary printer HS code 854239000  or my compatible in cartridges HS code 84439990. I can provide proof by FedEx that it was only the ink that was delivered. I have paid in full and wondering where the rest of my shipment is?  For whatever reason there is no record on DH gate of this purchase however I have it on record in my email. Please rectify as soon as possible.
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